Privacy Policy

Last updated: 08-10-2026

Introduction

At Novatura Ltd, we value the privacy and trust of our users. This Privacy Policy explains how we collect, use, and protect the personal information of users who visit our website and submit their information through our online form. By using our website and submitting your information, you agree to the terms of this Privacy Policy.

Information Collection

When you submit a form on our website, we collect the following personal information:

• Name
• Email address
• Phone number
• Business name

Additionally, if you sign up for our mailing list (through the form in our website footer, or by ticking the marketing box on a contact form), we collect:

• Email address
• The date and time you confirmed your subscription

We also use cookies. Cookies are small text files stored on your device. We store one necessary first-party cookie to remember your cookie choices. With your permission, we also use Google Analytics to understand how you interact with our site, and may allow Google to use data for advertising measurement and personalisation. Google Analytics is not loaded unless you allow Analytics cookies. The information collected via Google Analytics may include:

• Your IP address
• Browser type and version
• Pages visited on our site
• Time and date of your visit

You can change your cookie choices at any time using the Cookie Preferences link in the website footer, or through your browser settings. See our Cookie Policy for details.

Information Use

We use the personal information you provide for the following purposes:

• To respond to your inquiries.
• To send you updates about what we’ve been working on, if you have subscribed to our mailing list and confirmed your subscription.

We use cookies to:

• Remember your cookie choices.
• With your permission, analyze website traffic and usage patterns using Google Analytics.

We do not use your personal information for any other purposes beyond those outlined here.

Information Sharing

We do not sell, rent, or share your personal information with third parties, except as required by law or in the event of a merger, acquisition, or sale of our business assets. We use Postmark as a processor to send our emails, including mailing list confirmations and newsletters. Postmark is bound by strict confidentiality agreements and is not permitted to use your data for any other purpose. If you allow Analytics or Advertising cookies, Google receives usage data from your browser as described in our Cookie Policy.

Consent

By submitting your personal information through our online forms or agreeing to accept cookies, you consent to the collection, use, and storage of your personal data as described in this Privacy Policy. We use double opt-in for our mailing list: after you sign up, we email you a link, and we only add you to the list once you confirm. Confirming is how you consent to receiving emails from us about our work and updates. You can withdraw your consent at any time by:

• Contacting us at hello@novatura.co to withdraw consent for contact form data.
• Unsubscribing from our mailing list via the unsubscribe link included in every newsletter we send you.
• Changing your choices using the Cookie Preferences link in the website footer, or adjusting your browser settings to disable cookies.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Specifically:

• Contact form data is retained until your inquiry is resolved or you request deletion.
• Mailing list email addresses are retained until you unsubscribe or request removal. Sign-ups you never confirm are not added to the list, but we keep the address on record so we can honour any later unsubscribe request.
• Our consent cookie (consent_choice) is retained for 180 days (around six months) or until you clear your browser cookies. Data collected by Google Analytics is retained according to our Google Analytics settings and Google’s policies.

You can request the deletion of your data by contacting us at hello@novatura.co.

Third-Party Links

Our Site may contain links to third-party websites or resources. We are not responsible for the content, products, or services provided by these third parties. You acknowledge and agree that we are not liable for any loss or damage resulting from your use of such websites or resources.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on our website. Your continued use of our website after the changes have been posted indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at: hello@novatura.co