Piles of paperwork: a slippery slope
Every year, the Worshipful Company of Ironmongers invites their fellow livery companies to a charity skiing competition in Morzine, France. While the event is always a roaring success, the process of organising it was not.
Our client had identified a number of problems with their existing process:
- Time-consuming: The process of organising the event was taking up a lot of time, and was prone to human error.
- Repetitive: The same information was being entered into multiple spreadsheets, and the same emails were being sent to multiple people.
- Inefficient: The process was not scalable, relying on 1-2 people to manually chase bookings, payments and other information.
With the event growing in popularity year-on-year, our client needed a solution that would allow them to scale up their operations, and reduce the amount of time spent on organising the event.
Powerful new platform: up the ski lift
We worked with our client to identify the key requirements and success-criteria for a new system - for example:
- A centralised database: A single source of truth for all information relating to the event.
- Automated emails: Automated emails to be sent to participants at key points in the process.
- Hands-off booking: Participants should be able to book themselves onto the event.
- Delegated control: The organisers should not need to contact team captains to approve or reject bookings.
- Data export: The system should be able to export data in the form of spreadsheets for use throughout the event.
Following this, we formally proposed a solution to our client that addressed all of these and more. Critically, our proposal was future proof, adaptable and scalable - it can be used for any number of events, with any number of participants.
Après ski, ready for the first event
We delivered a fully-functional web platform to our client, which is now accepting registrations for the first event.
At time of writing:
- 60+ teams have registered for the event.
- 400+ participants have registered for the event.
The system has been well-received by our client, and we’re looking forward to hearing about it’s performance during the event itself.